This lesson on the History of Health Misinformation provides evidence that Health Misinformation has been with us from our beginning.
History of Health Misinformation
read more
Focus on Intent
This Lesson help you learn the skills needed to “Focus on Intent” in communicating. In almost all cases every party to the communication has a different intent in the communication.
The effectiveness of the communication is directly tied to the extent the “intentions” of all the parties aline.
How to Be an Active Listener
Active listening is a way of listening that involves full attention to what is being said for the primary purpose of understanding the speaker. And, understanding the speaker is fundamental to getting what you want. Active listening is an important skill set for many...
The Misinformation Effect
The Misinformation Effect and False Memories The misinformation effect refers to the tendency for post-event information to interfere with the memory of the original event. Researchers have shown that the introduction of even relatively subtle information following an...
The Origins of Identity Politics
Identity politics is all around us. Whether you know it or not, we are all bathing in it. Some Americans have embraced it gladly, while others have simply become inured to it and no longer bat an eyelid. Many others, however, have begun to take notice, and to them something does not seem right.
How the Mind Makes Meaning
Louder than words: The new science of how the mind makes meaning. By Benjamin K. Bergen. New York: Basic Books, 2012. Pp. 312. ISBN 9780465028290. $27.99 Imagine that you are a participant in the following psycholinguistic experiment. You are seated in front of a...
Pragmatics of Human Communication
Updated March 1, 2023 – A Lesson on the Watzlawick, Bavelas, and Jackson book – The Pragmatics of Human Communication. Adds new thinking about Information and Cognitive Science to this seminal and highly influential work.
Noise as a Fundamental Obstacle to Learning
Noise as a Fundamental Obstacle to Learning Let me go on record and acknowledge that I truly understand that while getting good enough information for learning is fairly easy, getting the “BEST” information for learning is not so easy. The reason is "Noise."...
Humble Inquiry
Humble Inquiry - The best way to learn more. American culture prioritizes action, practicality, and competition over courteousness and respect. But there’s a different way. In his popular book, retired MIT professor Edgar H. Schein encourages openness and curiosity...
Understand Bias
Develop the Skills to Understand Bias
Asking Why Could be Bad
Asking Why questions can be very bad if you're not carful. “Why? Why not?” These questions seem innocent—even helpful. But they’re quietly killing your business. When someone hears “why” or “why not,” they are primed to justify the current situation. Your team hears...
6 Communication Rules to Follow
Before I get into the golden rules of communication, it’s important to understand how our understanding of communication has changed. Yes, plenty has stayed the same – people are still people, after all – but the way that people interact with one another and the...
Barriers to Effective Communication
There are some things you might be doing to undermine your effectiveness as a communicator, and you may not even know you’re doing them. Over-Communicating You’re not an effective communicator if you just repeat the same message over and over. If you want to remind...